Kesio answers your phone around the clock, qualifies the caller against your own intake rules, books the consultation or queues them for a call back, and follows up with anyone who does not reply — then puts all of it in one dashboard built for your firm. Built for the consumer practices where a missed call is a lost case: personal injury, family, criminal defense, immigration, estate, bankruptcy. We run it. You approve it.
One path, six steps, and a single branch — booked, or queued for a call back, depending on how your firm prefers to work.
Two of the voices we build agents on. These are the voice provider's own preview clips — each voice reading its stock sample lines — so what you're judging is exactly what we can't change: how it sounds. The words, the intake questions and the manners are then scripted to your firm.
These clips are the provider's published previews, not recordings of calls — Kesio has no client calls to play, and won't publish one without the caller's and the firm's written consent even when it does. A full sample intake call, recorded with a fictional firm and a scripted caller and labeled as a demonstration, is coming; the transcript animation above shows the script it will follow. On live calls, the agent opens by saying it's an AI assistant.
Kesio is not a plug-in for software you already have. You get your own dashboard: every caller, what they wanted, whether they qualified, who is handling them, what has been sent, and what happens next. Most firms track this on a legal pad or in somebody's inbox.
The third took nearly as much work as the first. That is the sort of thing this shows you.
We do not ask a firm to become a systems integrator. Kesio is our own platform sitting on top of proven, widely used infrastructure — chosen, wired, tested and maintained by us, on one bill.
Every safeguard, with the opinions behind it, is written up on the compliance page — the one to forward to a partner.
A single injury matter is usually a five-figure fee — one signed case is typically a $10k+ contingency. The calls being lost are the ones after hours, during court, and while the line is already busy. Lose two of those a year and the missed calls are the most expensive line in the practice.
That is the comparison that matters — not the price of a receptionist tool, but the fee on the case that never reached you. The exact packages and founding rates are one page over.